I'm returning the package!
Refund policy - Valid for 30 days
STEP 1: Claim your refund
📧 Contact our customer service department at guest@cheky.us to request a refund.
STEP 2: Register your return
🔗 You will immediately receive a link to register your return. Choose the carrier of your choice and send your package to the address provided.
STEP 3: Fast payback
💰 As soon as we receive your package in our warehouse, we will process your return and refund you promptly.
✔️ Return conditions :
- Items must be new* and in their original packaging.
- You must provide proof of purchase.
❌ Non-refundable items :
- Sale, final sale and promotional items.
- So-called personal items such as lingerie, swimwear, jewelry.
🔄 Return process:
- Your package will be examined within 2 to 4 days of its arrival in our warehouse.
- Refunds will be made to the original method of payment.
🚚 Choose your carrier:
- You are free to choose the carrier that suits you.
- We recommend that you keep the tracking number to follow your return.
⚠️ Returns of defective products:
- Refunds will take into account the original purchase price, shipping costs and return costs incurred (within the limit of shipping costs).